Even if a sale has not been concluded yet, the design of the new machine has still been started at the factory. This is important, because first, it is the only way to make sure that the planned machine and all of its customisations can even be realised. The second reason is calculating a precise offer.
– Once the sale is concluded, the plan is practically ready at the same moment. The plans are sent to the production line, and the production has already known for a while what kind of a machine they will now be working on, because we’ve talked about all of this together, says Research and Development Engineer Ilkka Saha.
The designers review the project directly with the customer if necessary, and even go on work site to see what kind of work the machine is intended for.
Of course, the design department also develops plenty of new products and models. They use the latest design technology and expertise with regard to e.g. 3D modelling, strength and flow calculations, prototype testing and industrial design.
– We get development suggestions for the machines from many different directions. Customers, production, sellers and maintenance advisors. There’s a constant interaction with different parties. At the same time, we assess what kind of changes are made possible by technological developments, for example, says Research and Development Engineer Henri Maidell.